If you have arrived at this step it is because your Toshiba IP phone has a Headset setting that needs to be adjusted. If the echo has disappeared you are all set.Īdjusting the Headset Transmission on the Toshiba IP phone.If your Plantronics has neither then scroll the wheel away from the microphone icon.If your Plantronics has “+” or “-“ near the microphone icon press the “-“ a few times.If your Plantronics has numbers going from #1 (lowest microphone transmission volume) thru #6 (highest microphone transmission volume) you will want to adjust this setting to closer to #1 or #2.If the echo is still persistent proceed to the next FIX #2.Īdjusting the microphone transmission on the Plantronics base unit (FIX #2)ĭepending on your Plantronics wireless headset you will find the settings for the microphone either on the bottom of the base, on the back of the base or in a hidden compartment on the side of the base (Savi series). Look for the microphone icon.If you have reached a comfortable volume and echo has disappeared you are all done.If you the volume is still too low (and you have no echo) slowly start increasing the volume on the Toshiba phone. If your volume is too low and you can’t hear the other person slowly increase the volume on the Plantronics earpiece.
You will hear a beep when wearing the headset when reaching the lowest setting.Now turn the volume down on the Plantronics earpiece.Turn the volume down on Toshiba phone to the lowest setting.Ensure that the handset is on resting on the phone.Plantronics wireless headset (CS500 series, CS Voyager Legend, CS50, CS55 or SAVI 700 series)Īdjusting volume on Toshiba Phone and Headset (FIX #1).For the purposes of this article we will assume that you have the following items: A $35 service fee is applicable for the session if you need extensive help troubleshooting. Start with number #1 (the easiest) fix.įor users who would rather have one of our cheerful Virginia-based Headset Experts assist you over the phone contact us at 70. Below are the three most common fixes for echo issues. When both audio levels are set to “max” (on the phone and headset) a feedback or “echo” of your voice is heard through the headset.
PLANTRONICS HUB ISSUES HOW TO
How to Fix Echo Problems with Plantronics Wireless HeadsetĮcho is typically a result of audio levels that are too high in both the Toshiba telephone and Plantronics headset.
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